The line on our Strategy page reads: "A deck won't grow your brand. Continuity will." We wrote that from experience and have been repeating it for a while without pointing at anything. There is a large, careful study that says the same thing. We found it this week, which is late, and the honest way to use it is to put our own stake in it on the table first. A production company arguing that you should stay with your production company is not a neutral party. Read the method, not us.
The study
Compound Creativity, from System1 with data from the IPA's Effectiveness Databank. It looked at more than 4,000 ads from 56 brands across 44 categories, over five years, representing £3.3 billion in television advertising spend, with responses from 600,000 people. Emotional response came from System1's Test Your Ad platform, brand effects from the IPA and YouGov, and business outcomes from the IPA Effectiveness Databank, which holds more than 1,500 award entries going back forty years.
It scored each brand on thirteen consistency features and built those into a Creative Consistency Score. The features group into three: the foundations (brand positioning, creative idea, how long the brand has been with its creative agency), the culture around the work (letting ads wear in, staying consistent across channels, reusing assets, committing to entertaining people), and the execution itself (brand assets, tone of voice, slogan, characters, soundtrack).
Then it compared the most consistent brands against the least. The most consistent averaged a 3.3 Star Rating, which System1 reads as good long-term brand-building potential. The least consistent averaged 2.6. Over the five years, the most consistent gained 0.2 Stars a year. The IPA's original release puts the least consistent at no growth over the same period. System1's own later write-up of the same study puts them at a 0.3 Star decline instead. We are using the IPA's figure here, the earlier and more conservative of the two, but the gap between the sources is real and worth knowing before you go looking at the study yourself. By the end the study expects the consistent brands to grow market share more than twice as effectively on the same media spend.
The business end is where it gets serious. The most consistent brands generated 27 per cent more Very Large Brand Effects and 28 per cent more Very Large Business Effects, which in the IPA's terms covers sales value, profit, and market share. The study puts the cost of inconsistency to the industry at £3.47 billion over five years.
And the finding this piece is really about: brands that kept the same creative agency across a five-year period produced higher creative quality and grew more distinctive. Letting ads run long enough to wear in mattered too, the ones replaced early did worse than the ones left alone.